Privacy policy.

This Privacy Policy explains how The Institute of Healing and Awakening ("we," "us," or "our") collects, uses, shares, and protects personal information obtained from individuals ("you") who interact with our services, website, or programs. As a for-profit establishment registered in the United States (Connecticut), we are committed to protecting your privacy in compliance with applicable data protection laws, including U.S. federal and state privacy laws and, where applicable, the EU General Data Protection Regulation (GDPR).

DATA WE COLLECT

We collect your personal data when you:

Sign up to our newsletter
Sign up to our events (including free trainings)
Sign up to our online courses
Participate in one of our surveys via marketing activities, our contact form, or events
Visit our website

Such personal data will include your name, e-mail address, telephone number, payment details, IP address, and other information that you voluntarily provide us. For more specific information on what type of personal data we collect in each processing activity, see below.

OUR PURPOSES, LEGAL BASES AND STORAGE PERIODS

User Account

Purpose of processing: When you register a user account to participate in one of our courses or events, we will process your personal data to provide and administrate that user account and store associated payments.

Categories of personal data: Name, country, city, zip code, e-mail address, billing related information, and other information you choose to voluntarily provide.

Legal basis for processing: The processing is necessary for the performance of our contractual obligations towards you regarding the user account. This includes sending you information about the course you are taking or event you are participating in. We also store your information for bookkeeping purposes.

Storage period: We store and process the personal data of your account for as long as your user account is active.

Attendance of Our Events

Purpose of processing: When you sign up to our events, we will process your personal data. This personal data will be provided by you when you sign up to our event, so that we can send you information about the event you signed up for.

Categories of personal data: Name, e-mail address, and other information you choose to voluntarily provide.

Legal basis for processing: The processing of your personal data for this purpose is that it is necessary in order for us to send you important information about the event you signed up for and if it is a paid event for bookkeeping purposes.

Storage period: We store and process the personal data until you write to us to request the deletion of your personal information. Unless applicable laws or regulations oblige us to continue the processing for a longer period, e.g. accounting legislation, we will delete your personal information from our CRM.

Newsletter Subscription

Purpose of processing: When you sign up to receive our newsletter, we process your personal data to send you marketing communications, updates about our programs, events, and services.

Categories of personal data: Name, email address, and other information you voluntarily provide.

Legal basis for processing: We process this data based on your consent, which you provide by subscribing to our newsletter.

Website Visits and Analytics

Purpose of processing: When you visit our website, we collect certain information automatically to analyze website usage, improve user experience, and maintain website security.

Categories of personal data: IP address, browser type, device information, cookies, pages visited, time spent on site, and other standard web analytics information.

Legal basis for processing: We process this data based on our legitimate interest in analyzing and improving our website and services.

Storage period: Analytics data is stored for up to 26 months, after which it is automatically anonymized or deleted.

Survey Participation

Purpose of processing: When you participate in our surveys, we process your responses to improve our services and understand our audience better.

Categories of personal data: Name, email address, demographic information, and survey responses.

Legal basis for processing: We process this data based on your consent or our legitimate interest in improving our services.

Storage period: We retain survey data for up to 3 years, after which it is anonymized for statistical purposes.

YOUR RIGHTS

Under applicable data protection laws, you have certain rights regarding your personal data, which may include:

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Right to access your personal data
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Right to rectification of inaccurate personal data

Right to erasure ("right to be forgotten")

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Right to restriction of processing
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Right to data portability
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Right to object to processing
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Right to withdraw consent at any time
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Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

Right to know what personal information is collected, used, shared, or sold

Right to delete personal information held by businesses

Right to opt-out of the sale of personal information

Right to non-discrimination when exercising privacy rights

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

INTERNATIONAL DATA TRANSFERS

As a U.S.-based organization, we may transfer your personal data to countries outside the United States or the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.